What we do...
Automatically directing to the person responsible for that customer. Call recording for phone based surveys. (includes API for data transfer)Read More
Driver & Path Analysis
Identify what customers like, what influences them and typical customer journeys. Add road block and actions to counteract problems.Read More
Narrative & Sentiment
Identify elements that need improving. Use keywords and tags to identify overall sentiment.Read More
Talk to us about your goals
We work with clients on 60 country global coverage, blended methodologies covering ten’s of thousands of records a month - all the way through to one off programs for a handful of Key Account Relationship phone surveys.